Why Clients Invest in Concierge Care

• A premium, one-on-one neuropsychology service designed for individuals who value accuracy, privacy, and speed.
• Each evaluation includes same-day results, clear next steps, and ongoing cognitive tracking.
• Customized test selection, culturally responsive interviewing, and research-backed interpretation with advanced statistical analysis.
• Discreet documentation — invoices use neutral descriptors for full privacy.

Insurance & Out-of-Network Support

• Optional out-of-network superbills for reimbursement.
• Free insurance benefits check prior to scheduling.
• Thrizer support available for assistance with claims submission (small fee applies).

Flexible Payment Options

• Zelle — Fast, secure bank-to-bank payment. Available directly inside most major U.S. banking apps (Chase, Bank of America, Wells Fargo, Citi, USAA, Capital One, etc.).
• Stripe — Easy online checkout with card, digital wallet, or ACH options. Known for strong security and automatic receipts.
• PayPal — Secure digital payments with buyer protection. Offers PayPal Pay Later options: Pay in 4 interest-free installments or monthly financing for larger amounts (subject to approval).
• CareCredit — Healthcare financing card. Offers interest-free promotional periods for qualifying purchases and extended payment plans.
• Thrizer — Out-of-network reimbursement made simple. They submit claims on your behalf and can advance your reimbursement immediately.
• HSA / FSA / RHA — All health benefit cards accepted. Tax-advantaged funds can be used for eligible neuropsychology services.

Scholarship Options for Children

For families with children requiring behavioral health or neuropsychological services, the following programs may provide financial support:

• Camen Foundation Behavioral Health Services Scholarship: Supports Florida-based children for assessments and behavioral health services. Learn more
• Step Up For Students – Unique Abilities Scholarship (FES‑UA): Covers students ages 3–22 with assessment needs. We have been approved on their platform for neuropsychological testing. Learn more
• Florida Coalition of Scholarship Schools: Supports special-needs students with educational and therapeutic services. Learn more

Refunds, Cancellations & Rescheduling

• Evaluations are custom, high-touch services; fees are generally non-refundable once testing or staff time is allocated.
• Cancellations or rescheduling require at least 48 hours’ notice to avoid partial fees.
• No-shows without notice may forfeit the full fee.